{"id":1526,"date":"2022-01-30T04:44:35","date_gmt":"2022-01-30T11:44:35","guid":{"rendered":"https:\/\/www.allmtntech.com\/?p=1526"},"modified":"2024-03-26T19:05:30","modified_gmt":"2024-03-26T19:05:30","slug":"it-partnership","status":"publish","type":"post","link":"https:\/\/brandline360.com\/allmountain\/it-partnership\/","title":{"rendered":"Tips for a Successful IT Partnership \u202f\u00a0"},"content":{"rendered":"<p>As a premier Managed IT Service Provider for more than 25 years, we have found that a collaborative partnership is the best way to create a successful IT environment for our clients. These tips improve communication and foster a relationship based on trust and clear expectations. We look forward to serving you and your team.<\/p>\n<h3>Work Hours &amp; Availability<\/h3>\n<p>Office Hours-Monday \u2013 Friday: 8am \u2013 5pm Help Desk Hours: 24\/7\/365<\/p>\n<h3>Getting IT Support<\/h3>\n<p>Given that we are a busy Managed\u00a0IT Service Provider with many current clients, we are\u00a0always\u00a0available; that is the nature of our business. When clients contact us, we respond quickly, guaranteed.\u202f They know that if for any reason, their business network goes down and they are unable to work, they can immediately call us at\u00a0970-445-2995 otherwise, they generally contact us by opening a support ticket at\u00a0<a href=\"mailto:support@allmtntech.com\">support@allmtntech.com<\/a> or using the convenient CHAT feature on our website at\u00a0<a href=\"\/\">www.allmtntech.com<\/a><\/p>\n<h3>Meet Your Team<\/h3>\n<p>Right from the start, we pair our clients with a dedicated team consisting of a System Administrator (SA), a helpdesk engineer, and an Account Manager. Your team is familiar with the latest technology in your industry and the best solutions for your IT needs.\u202f Their mission is to help you make informed decisions to ensure your business is more productive, secure, and successful.<\/p>\n<p>Our engaged clients assign someone in their organization to be the dedicated point of contact for their AMT System Administrator so there is always a collaborative, open line of communication.<\/p>\n<h3>Utilize Your Account Manager<\/h3>\n<p>Your Account Manager is a dedicated client advocate whose focus is YOU! They will meet with you annually to discuss an array of topics such as performance, strategy, budget planning, projects, billing and procurement along with any issues or concerns you may have. These meeting are very helpful, take advantage of them.<\/p>\n<h3>Convenient Payment Portal<\/h3>\n<p>We offer an online payment portal to view and conveniently pay invoices. Using the auto pay feature makes paying invoices on time easy and automatic from a credit card or bank account.<\/p>\n<h3>Trust the Process<\/h3>\n<p>Our IT company has spent years compiling great suppliers, vendors, and products to ensure the technology we recommend is reliable, user-friendly, and the right solution for your needs. With these resources, we manage your systems so you can focus on growing your business.<\/p>\n<p>The process works best when we control procurement, as we know what to buy, and we take time to order and track it, so you get exactly what you need. We have found this process pays for itself, time and time again. If something needs a warranty or return, we have you covered there too.<\/p>\n<h3>Project Planning<\/h3>\n<p>To ensure a successful project, our clients are asked to approve quotes and project-related decisions as quickly as possible.<\/p>\n<p>All hardware must be paid in full before orders can be placed.\u202f Project quotes are good for 30 days, after this time frame, all quotes are rebid.<\/p>\n<h3>Solving Issues<\/h3>\n<p>Do not let concerns fester! If you feel uncomfortable or uneasy about the way we are managing your IT or a specific project, please share your concerns with us at once so that we may address them! As your IT partner, we would rather talk issues out in real-time and find the right solution.<\/p>\n<p>If an issue arises, contact any member of your assigned team, or reach out to our President, Pam Elliott and she will address your concerns immediately, 970-446-8711. Or call 970-748-8880 to reach our office.<\/p>\n<h3>Who We Serve<\/h3>\n<p>Our office is in Edwards, Colorado and we serve the Western Slope including Vail, Aspen, Summit County, Steamboat Springs, Glenwood Springs, Denver, and more. However, we do have clients in many other geographical locations and can support your business, no matter where it is in the United States.<\/p>\n<p>We partner with small to mid-sized businesses who plan to use technology to advance their companies and do it right the first time. If reliability, efficiency, security, professionalism, and peace of mind are important to you, then we look forward to working with you!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As a premier Managed IT Service Provider for more than 25 years, we have found that a collaborative partnership is the best way to create a successful IT environment for our clients.<\/p>\n","protected":false},"author":2,"featured_media":11710,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[51],"tags":[],"class_list":["post-1526","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/brandline360.com\/allmountain\/wp-json\/wp\/v2\/posts\/1526","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brandline360.com\/allmountain\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/brandline360.com\/allmountain\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/brandline360.com\/allmountain\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/brandline360.com\/allmountain\/wp-json\/wp\/v2\/comments?post=1526"}],"version-history":[{"count":1,"href":"https:\/\/brandline360.com\/allmountain\/wp-json\/wp\/v2\/posts\/1526\/revisions"}],"predecessor-version":[{"id":11711,"href":"https:\/\/brandline360.com\/allmountain\/wp-json\/wp\/v2\/posts\/1526\/revisions\/11711"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/brandline360.com\/allmountain\/wp-json\/wp\/v2\/media\/11710"}],"wp:attachment":[{"href":"https:\/\/brandline360.com\/allmountain\/wp-json\/wp\/v2\/media?parent=1526"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/brandline360.com\/allmountain\/wp-json\/wp\/v2\/categories?post=1526"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/brandline360.com\/allmountain\/wp-json\/wp\/v2\/tags?post=1526"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}